Effective Date: [Insert Date]

Retention and Deletion Policy

How long Teemly keeps data and how schools can request deletion or export.

1. Purpose

This policy explains how long Teemly keeps data and how schools can request deletion.

2. Data covered

This policy applies to:

  • School records
  • Admin and teacher accounts
  • Student records
  • Class and subject mappings
  • Questions and tests
  • Assignments
  • Student submissions
  • Results and reports
  • Import records
  • Audit logs
  • Usage logs
  • Compliance acceptance records

3. General retention principle

We keep data only as long as needed for:

  • Providing the platform
  • School assessment records
  • Reporting
  • Security
  • Audit history
  • Legal or compliance needs
  • Backup and recovery

4. Suggested retention periods

Unless a school requests earlier deletion or a legal requirement applies, the following retention periods may be used:

Data Type Suggested Retention
Active school account data While the school uses the platform
Teacher/admin accounts While active, then deleted or deactivated on school request
Student records While required by the school
Test submissions and results While required by the school for academic records
Questions and tests While required by the school or creator
Audit logs Minimum [insert period], normally 12–24 months
Usage logs Normally 12–24 months
Security logs Normally 12–24 months
Compliance acceptance records For the duration of school use plus [insert period]
Backups Deleted on normal backup rotation

5. School deletion requests

A school may request deletion of:

  • Student records
  • Teacher accounts
  • Class data
  • Results and submissions
  • School-created questions/tests
  • School account data

Requests should be sent to: [email protected]

6. Verification before deletion

Before deleting data, Teemly may verify that the request is made by an authorized school admin or authorized representative.

7. Deletion timeline

After a verified deletion request, Teemly will aim to delete or anonymize applicable active data within: [Insert timeline, e.g. 30 days]

Backup copies may remain until normal backup rotation is complete.

8. Data that may be retained

Some data may be retained where necessary for:

  • Security investigations
  • Audit history
  • Legal compliance
  • Dispute resolution
  • Backup recovery
  • Fraud or misuse prevention

Where possible, retained data will be minimized or anonymized.

9. Account closure

When a school stops using Teemly, the school may request:

  • Data export
  • Partial deletion
  • Full deletion
  • Account deactivation

10. Student-specific deletion

Schools may request deletion or correction of individual student data.

If deletion affects academic records, the school is responsible for deciding whether the records must be retained outside the platform.

11. Contact

[Insert Legal Entity Name]
Email: [email protected]
Address: [Insert Business Address]